Page 1 of 1

really right stuff trader opinion

PostPosted: Wed Feb 22, 2006 12:23 am
by shockadelica-
company RRS charged me twice

AU$1639
for one BH55pro ballhead
and one BD70L plate

overcharged $820

i have emailed them asking for them to refund the AU$820 error, i will wait for a reply.

i have heard good things about this company
and this may just be a mistake
but even so it is very inconvienient to me to have to
wait for the refund to process while my available funds
have been lowered by this amount

PostPosted: Wed Feb 22, 2006 6:00 am
by birddog114
I and many members on this site never ever having problems with RRS, they did charges and billed correctly, no bad experiences with them in the past 5 years.

PostPosted: Wed Feb 22, 2006 9:04 am
by sirhc55
Sorry to hear that but it can happen with any company.

A little trick I use: I have an account that just happens to have the amount of a purchase +10% - If anyone tries to overcharge or double charge me the sale does not go through or they contact me. :wink:

PostPosted: Tue Feb 28, 2006 4:26 am
by shockadelica-
sale is now ok, everything is as it should have been


sirhc55 if you can change the credit limit online or by phone that could be good, though if i had to go into the bank each time it would turn into a huge hassle

PostPosted: Tue Feb 28, 2006 5:49 am
by birddog114
shockadelica- wrote:sale is now ok, everything is as it should have been


sirhc55 if you can change the credit limit online or by phone that could be good, though if i had to go into the bank each time it would turn into a huge hassle


You don't need to change the credit limit.
Just have enough money into that charge card and they can't overcharge you.