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Kudos to Maxwells
Posted:
Wed Aug 23, 2006 9:10 pm
by Killakoala
Here's something that doesn't happen very often.
Well done to Maxwells for getting my D2H metering fault fixed in TWO DAYS, yes you read right, TWO DAYS!!!!
Amazing.
What's the world coming to?
Posted:
Wed Aug 23, 2006 9:20 pm
by Raskill
Jaysus!!!!
Must be special deal for returned servicemen (even navy guys....)
Posted:
Wed Aug 23, 2006 10:17 pm
by sirhc55
It could be that Maxwell recognise a ”pro” camera and therefore apply the ”pro” treatment
Posted:
Thu Aug 24, 2006 1:13 am
by Steffen
Nah, they just recognise a digger when they see one (or is that splasher, or what is it called with the boat people...?)
Cheers
Steffen.
Posted:
Thu Aug 24, 2006 3:57 am
by Glen
Steve couldn't happen to a nicer bloke
Posted:
Thu Aug 24, 2006 8:52 am
by gstark
Steve,
It's good when people get things right, isn't it?
Posted:
Thu Aug 24, 2006 10:08 am
by Killakoala
It's just a shame they can't do it for everybody.
Posted:
Thu Aug 24, 2006 12:48 pm
by sirhc55
Steffen wrote:Nah, they just recognise a digger when they see one (or is that splasher, or what is it called with the boat people...?)
Cheers
Steffen.
Indonesian
Posted:
Thu Aug 24, 2006 5:48 pm
by Killakoala
These days most boat people are from the Middle East, not that there's been many since Tampa.
Steffen, you could just call me a sailor
Arrgghhhh!!!!! me matey <- insert pirate laugh.
Re: Kudos to Maxwells
Posted:
Thu Aug 24, 2006 8:53 pm
by jberth1
Killakoala wrote:Here's something that doesn't happen very often.
Well done to Maxwells for getting my D2H metering fault fixed in TWO DAYS, yes you read right, TWO DAYS!!!!
Amazing.
What's the world coming to?
Damn queue jumpers ...........
I'm ringin them tomorrow to find out which third world country they express couriered my D70 to for repairs ! 'cause I still don't have it back....
Wish I'd bought from Hong Kong !!
Cheers
Justin
Posted:
Thu Aug 24, 2006 10:03 pm
by Dargan
It probably means that someone there has had enough time to figure out how the camera works, as it has been on the market for some time, and can therefore fix it.
Posted:
Thu Aug 24, 2006 10:25 pm
by Hyena
That's great service Killakoala!
I dropped my D70 off to them yesterday and told them I needed it back for a wedding next weekend so the girl marked it as urgent. . Hopefully I get it back next week and don't have to wait over a month like alot I've read about here.
Their free return courier service is good too considering they're only open mon-fri and it's hard for those such as myself who work full time to get there.
Posted:
Thu Aug 24, 2006 11:02 pm
by MATT
2 DAYS...
So the said take a seat , it will only take 5mins to fix.. You got it back in 2 days
MATT
Posted:
Thu Aug 24, 2006 11:11 pm
by Killakoala
A work collegue dropped his D70 off there and got it back in a few days too.
So, this is the conclusion i have drawn.
Maxwells tells us that the camera will be about 4 weeks to repair. They then fix it within a much shorter time and we are happy with it not taking as long as first quoted and then we think Maxwells are great. The reality is that they can fix it within a week, most times anyway.
Conspiracy?
Posted:
Thu Aug 24, 2006 11:14 pm
by Glen
You are probably right Steve
Posted:
Fri Aug 25, 2006 1:02 pm
by Hyena
Well bugger me!
I dropped mine off to Maxwell at 1:30 on Wednesday arvo and the courier just dropped it on my desk at 11:00am Friday morning.
Awesome turn around!
Posted:
Fri Aug 25, 2006 1:04 pm
by Glen
Posted:
Fri Aug 25, 2006 9:48 pm
by Killakoala
Extraordinary.
I guess the advice now is if your camera is hurting, get it to Maxwells as the turnaround right now is great.