Powr Electronics (LG Warranty)
Posted: Wed Jan 09, 2008 3:47 pm
Powr Electronics in Castle Hill, contract warranty repairer for amongst other things LG LCD TV sets and monitors.
I am merely documenting my personal experience and not (yet) passing judgement on whether the service is good or bad.
I had a 2+ yr old 17" LG LCD monitor fail around xmas time. It was disappointing at first as I thought it may have been out of warranty, and I had only used the monitor for ~6mths when first purchased... and it sat unusued from then on. So it turns out, I keep such meticulous paper records I even surprise myself, the receipt for the mon was found, LG website search lead to Powr Electronics being my nearest service centre.
With the xmas/new years holidays over, the afternoon of the 8th of Jan I went to Powr. Greeted politely by the guy behind the counter, being a weekday there wasn't many people, so the wait was short. With the paperwork sorted out, I am told to wait 4 working days and give them a call, it should be ready. 4 day turnaround?! You're kidding me! I would be extremely thrilled if I receive my monitor back working in even twice the timeframe they quoted! I will become an LG brandwhore for life!!
Edit: mai gud speling
I am merely documenting my personal experience and not (yet) passing judgement on whether the service is good or bad.
I had a 2+ yr old 17" LG LCD monitor fail around xmas time. It was disappointing at first as I thought it may have been out of warranty, and I had only used the monitor for ~6mths when first purchased... and it sat unusued from then on. So it turns out, I keep such meticulous paper records I even surprise myself, the receipt for the mon was found, LG website search lead to Powr Electronics being my nearest service centre.
With the xmas/new years holidays over, the afternoon of the 8th of Jan I went to Powr. Greeted politely by the guy behind the counter, being a weekday there wasn't many people, so the wait was short. With the paperwork sorted out, I am told to wait 4 working days and give them a call, it should be ready. 4 day turnaround?! You're kidding me! I would be extremely thrilled if I receive my monitor back working in even twice the timeframe they quoted! I will become an LG brandwhore for life!!
Edit: mai gud speling