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40D Mirror problem

PostPosted: Tue Dec 22, 2009 7:33 pm
by garyr
Hi all,

A while since I've been here, busy trying to get through the GFC and all, whew. Anyhow, took my 40D out the bag a few weeks back, rattled off a few sporsts mode clicks, and mid-way through, the shutter sounds different, huh?

Looks like, after less than 10k clicks, that my mirror unit has crapped itself - pics are black, shutter sounds muffled, mirror does not lock-up. Tried new battery, lens, resetting to default, no joy. Called Canon, told it might be the mirror unit, must send it in and be prepared for $650 bill. Sent an email to Canon customer service......not happy Jan....no word back. To say that I am furious would be an understatement - two years, two months and a few days old, babied all it's life, stored in controlled humidy cabinet when not in use, still got the original LCD protectors I put when I got it, ffs!

Any advice or suggestions welcomed. Not sure if it is worth fixing.

Hope you have a happy festive season all, enjoy the time with friends and loved ones, take care!

cheers
Gary

Re: 40D Mirror problem

PostPosted: Tue Dec 22, 2009 7:48 pm
by ozimax
Gary, sorry to hear your grief. Hopefully you can find a cheaper solution. Don't let it get you down mate, enjoy your Christmas.

Next time buy a Nikon? :lol:

Re: 40D Mirror problem

PostPosted: Tue Dec 22, 2009 11:23 pm
by garyr
Thanks Ozi :-) And don't think I am not considering a Nikon :x Appreciate the good wishes.

I reckon I'll hand the family 'tog duties over to the 11yr old - she consistently gets better shots than I do with her fujifilm f2000 - until I get this sorted out.

You take care and have a great Christmas too!

Re: 40D Mirror problem

PostPosted: Wed Dec 23, 2009 12:34 am
by surenj
Gary, This is a major irritation to say the least. At least you have a backuop fuji...

Hope you get this sorted.

As a point of interest, would an extended warraty have covered for this?? [I generally consider these extended warraties to be useless although I got sold when I bought my camera and TV!, Never again...]

Re: 40D Mirror problem

PostPosted: Wed Dec 23, 2009 1:32 am
by aim54x
Fingers crossed for you. Sucks that your mirror/shutter unit has died. Hope that something comes good for you,

Re: 40D Mirror problem

PostPosted: Fri Dec 25, 2009 7:29 am
by garyr
Thanks guys, appreciate the thoughts. I dropped it in at the Canon service centre yesterday, with a nicely worded letter, so we'll see what comes of it. I do suspect that an extended warranty would have covered this - but never thought it would have been necessary considering the relative low usage that my baby gets. I'll post back when I get anything further - just in case anyone else goes through something similar.

Cheers

Re: 40D Mirror problem

PostPosted: Fri Dec 25, 2009 3:04 pm
by photomarcs
Hey Gary!

Sounds like somethings definately not right here, Canon should cover it under extended warranty, but i'm not sure if the shutter is covered ( sensor isn't covered by warranty in most instances, not so sure about the shutter)

but, upon return.. try this program http://www.astrojargon.net/EOSInfo.aspx ... eSupport=1

It's called EosInfo. Tells you the exact amount of shots you've taken, although its a third party application, that may expose Canon if they claim your shutter use as otherwise.

All the best hopes and fingers crossed for you mate.

Re: 40D Mirror problem

PostPosted: Fri Dec 25, 2009 9:23 pm
by surenj
Thanks for this extra info Marc.

Fingers crossed for you Gary. Do tell when you get a result.