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pursue with police??

PostPosted: Sun Nov 28, 2004 1:27 pm
by Geoff
A while ago (October 16) I purchased a CF card through ebay, did an electronic transfer the next day and my card never arrived (it's been 6 weeks or more now)..I have made numerous calls to the seller's mobile who always assures me he's going to refund my money (the same day I speak to him)..this hasn't happened after approx 15 calls. I have lodged a complaint with ebay's square trade for conflict resolution, and they have emailed me back saying that even they are having troubles getting a reply from the seller (digitalization). The seller has about a 98% positive feedback so I thought I'd be ok. Anyway, I was just wondering what you people thought of me taking this issue to the police or they'd just say 'that's tough, sorry we can't do anything'? I work hard for my money and have been ripped off ($83). Would value your comments. Thanks people.

Geoff.

PostPosted: Sun Nov 28, 2004 1:38 pm
by bago100
Geoff

Is the seller in Australia?

Graham

PostPosted: Sun Nov 28, 2004 1:40 pm
by Raydar
Interesting “Q” Geoff

I would be asking the ebay mob what would be the best way for you to go about the problem, see what they come up with.

I hate seeing this sort of sh#t going on & ebay wouldn’t be all that pleased with it either I would think :evil:

Also drop a rather bid negative feed back for the bloke see if that gets him to pull his finger out!!!!!

What ever happens I hope it’s sorted out in your favor mate :wink:

Cheers
Ray :P

PostPosted: Sun Nov 28, 2004 1:40 pm
by Geoff
Yep, he is..well he has an Australian mobile no.

Geoff.

PostPosted: Sun Nov 28, 2004 1:44 pm
by Geoff
Raydar wrote:Interesting “Q” Geoff

I would be asking the ebay mob what would be the best way for you to go about the problem, see what they come up with.

I hate seeing this sort of sh#t going on & ebay wouldn’t be all that pleased with it either I would think :evil:

What ever happens I hope it’s sorted out in your favor mate :wink:

Cheers
Ray :P


Thanx Ray,
The best 'solution' from ebay was to go through Square Trade which is their conflict resolution branch, and they are meant to help with these kind of situations. They did say however, that they cannot guarantee a favourable outcome and will do all in their power. I am paying $25 for this service, it's the principle of the circumstance that Pi*(es me off..why should he get away with this, I never got my card. I just reviewed his seller status and it's 99.2% positive. I've even left negative feedback (I waited over a month to do this) and still nothing from him...


Geoff

Re: pursue with police??

PostPosted: Sun Nov 28, 2004 1:46 pm
by birddog114
Geoff wrote:A while ago (October 16) I purchased a CF card through ebay, did an electronic transfer the next day and my card never arrived (it's been 6 weeks or more now)..I have made numerous calls to the seller's mobile who always assures me he's going to refund my money (the same day I speak to him)..this hasn't happened after approx 15 calls. I have lodged a complaint with ebay's square trade for conflict resolution, and they have emailed me back saying that even they are having troubles getting a reply from the seller (digitalization). The seller has about a 98% positive feedback so I thought I'd be ok. Anyway, I was just wondering what you people thought of me taking this issue to the police or they'd just say 'that's tough, sorry we can't do anything'? I work hard for my money and have been ripped off ($83). Would value your comments. Thanks people.

Geoff.


Geoff,
Am sorry to hear your trouble!
I don't think Police will get involve with these things, Only eBay and yourself,
It's only $83.00, you may lodge a civil claim but you have to know the trader and their address, phone number. Is $83.00 worth for a civil claim?
In the past I experienced with it, the guy got the Hdd from me and did not pay for it, reported to the Police station but they directed me to difference Dept.
I bought coupa thing on Ebay related to my military collectible items and never seen nor my money came back, reported and sent a complaint to eBay but nothing happened.
If someone wrote you a cheque and that cheque bounced and they did not want to settle then it's one of a criminal case, the police will look into it.

PostPosted: Sun Nov 28, 2004 1:51 pm
by Raydar
Best of luck mate & let us know the out come please???? :(

Cheers
Ray :P

PostPosted: Sun Nov 28, 2004 1:55 pm
by bago100
Geoff

The various State Fair Trading Acts generally make it an offense to accept payment for goods and services without intending to supply.

As to whether the Police are interested in this given the amount of money involved is quite small, is a moot point, even though the amount of anger and frustration you are experiencing is far from small.

If you can get the traders name and address, your Fair Trading People may be interested and the police may be interested but you'd have to go and have a chat at your local Police Station and point out the pleasure they'll have when they have a chat with this guy.

and if you can get his name and address, you can prosecute him through your small claims court.

Good luck is about the best I can offer

Good Luck

Graham

Re: pursue with police??

PostPosted: Sun Nov 28, 2004 1:58 pm
by Geoff
Birddog114 wrote:
Geoff wrote:A while ago (October 16) I purchased a CF card through ebay, did an electronic transfer the next day and my card never arrived (it's been 6 weeks or more now)..I have made numerous calls to the seller's mobile who always assures me he's going to refund my money (the same day I speak to him)..this hasn't happened after approx 15 calls. I have lodged a complaint with ebay's square trade for conflict resolution, and they have emailed me back saying that even they are having troubles getting a reply from the seller (digitalization). The seller has about a 98% positive feedback so I thought I'd be ok. Anyway, I was just wondering what you people thought of me taking this issue to the police or they'd just say 'that's tough, sorry we can't do anything'? I work hard for my money and have been ripped off ($83). Would value your comments. Thanks people.

Geoff.


Geoff,
Am sorry to hear your trouble!
I don't think Police will get involve with this things, Only eBay and yourself,
It's only $83.00, you may lodge a civil claim but you have to know the trader and their address, phone number. Is $83.00 worth for a civil claim?
In the past I experienced with it, the guy got the Hdd from me and did not pay for it, reported to the Police station but they directed me to difference Dept.
I bought coupa thing on Ebay related to my military collectible items and never seen nor my money came back, reported and sent a complaint to eBay but nothing happened.
If someone wrote you a cheque and that cheque bounced and they did not want to settle then it's one of a criminal case, the police will look into it.


Thanx Birdy,
I know it's only $83 but it's the principle of the thing, I probably won't see my money again but it's soo frustrating! Anyway, I don't want to turn this into a whinge session. It's a shame ebay don't have a better followup on things that don't work out.

Geoff.

PostPosted: Sun Nov 28, 2004 2:11 pm
by gstark
Geoff,

It's $83 + $25 now, 'cos you've also spent money on ebay's fair trading thing.

How did you make payment? If it was by credit card, have the CC company deny payment and reverse the transction.

Do you have a legitimate email address for the person? If so, contact him, and demand an immediate refund.

PostPosted: Sun Nov 28, 2004 2:16 pm
by Geoff
gstark wrote:Geoff,

It's $83 + $25 now, 'cos you've also spent money on ebay's fair trading thing.

How did you make payment? If it was by credit card, have the CC company deny payment and reverse the transction.

Do you have a legitimate email address for the person? If so, contact him, and demand an immediate refund.


Hi Gary,
True, but the Squre Trade people advertised that they had a high success rate and I guess I was a bit of a sucker. I do have a legitimate email address for him and have emailed him numerous times, I have also demanded on the phone that he refund me and he always assures me he will pay into my account the same day I speak with him, yet it hasn't happened yet. I did make payment by CC, so I will look into denying payment etc. Thanks,

Geoff.

PostPosted: Sun Nov 28, 2004 2:17 pm
by Matt. K
Geoff
This cane be handled in a civilised manner..You may borrow my baseball bat anytime you like.

PostPosted: Sun Nov 28, 2004 2:18 pm
by Geoff
hehehe Matt...if only I knew where he lived!!

PostPosted: Sun Nov 28, 2004 2:22 pm
by birddog114
Geoff wrote:
gstark wrote:Geoff,
the Squre Trade people
.


Yep! we should call the The Rip Off People.
I still have more than 50 exchanged emails with them in my system, they're sucker. They're just sitting there and demand your monies if you want to step up or escalate your case. I've been down that road and never will once again. eBay has lot of good and honestly traders but there's also some bad eggs. Bad luck for me I was in a trap and that's!!!!

PostPosted: Sun Nov 28, 2004 3:20 pm
by Kristine
Geoff

I am sorry to hear that this has happened to you. Both eBay and SquareTrade do not really care about this issue - SquareTrade is only there to take your money, and most high end PowerSellers refuse to deal with SquareTrade - take this from someone who used to be a Platinum Power Seller (2nd highest level of seller) on eBay selling over $100,000 per month.

In regards to taking this matter further with the police, if the seller is in the same state, you can take this matter to the police. If the seller is another state, then this matter will need to be handled by the Federal Police, who will not really care about the situation and only take action on claims such as this when the amount is over $10,000.

Not all sellers on eBay are fraudulent, but it is getting really bad at the moment with fraudulent sellers and buyers. I have over $10,000 from credit card charge backs this year alone for items that were sold on eBay and the customer paid by credit card (I know these customers have received the items because all my items are shipped by eParcel which is fully traceable and requires signature on delivery. If a customer were ever to advise that there item was not received, a staff member is onto this immediately to ensure the package is located for the customer). The customers proceed to leave feedback to advise receipt of the item - and in some cases, the customer has expected tech-support for the item which they have reversed payment on! I have had to employ the services of a debt recovery agency to pursue customers that have committed this type of fraud. EBay will do nothing about eBay members who conduct themselves in such a way. I am no longer a Platinum PowerSeller on eBay - I see no reason why I should pay eBay in excess of $20,000 per month in fees for such a pathetic service.

If you want, I am more than happy to provide you with a contact number for eBay Australia, as long as you do not advise them how you received the number (the number is only available to eBay PowerSellers who sell over $50,000 per month and there are not many in Australia). Check your PM's.

HTH

Cheers
Kristine

PostPosted: Sun Nov 28, 2004 5:36 pm
by Geoff
update...
Just had a very very heated discussion with this man, who swears blue he has paid into my account (I have received NO payment)..he says that he has done everything for me, given me the benefit of the doubt that I actually didn't receive the parcel and the agreed to depost the money back. He has asked me to prove to him that I haven't received payment (through my online statement - I can copy and paste for him) showing him that I have NOT received payment, then he will transfer the money 'again'..should I send him the last month of my statement do you think? I don't think this can hurt? I'm sooo fired up...grrrrrrrrr.
I asked him to email me receipt of transfer of the money and he said he would when I prove to him that I haven't received the money...ARGH!!


Geoff.

PostPosted: Sun Nov 28, 2004 5:47 pm
by birddog114
Geoff wrote:update...
Just had a very very heated discussion with this man, who swears blue he has paid into my account (I have received NO payment)..he says that he has done everything for me, given me the benefit of the doubt that I actually didn't receive the parcel and the agreed to depost the money back. He has asked me to prove to him that I haven't received payment (through my online statement - I can copy and paste for him) showing him that I have NOT received payment, then he will transfer the money 'again'..should I send him the last month of my statement do you think? I don't think this can hurt? I'm sooo fired up...grrrrrrrrr.
I asked him to email me receipt of transfer of the money and he said he would when I prove to him that I haven't received the money...ARGH!!


Geoff.


Geoff,
I loan you the Gitzo monopod 1588 instead of the cricket bat and come to see him with it:x

PostPosted: Sun Nov 28, 2004 6:20 pm
by MattC
I have often wondered about ebay. I often look but never buy. It all comes down to risk. How much am I willing to lose. The answer to that is usually nothing. Because of the fact that I live in remote Northern Australia, I have to do most of my purchases over the phone or internet, product unsighted.

Normally, I require a business address with a shop front, ABN and a landline phone number (no mobiles) before I will even consider making a purchase. I have only had a couple of recent exceptions to that rule (Thanks Birddog). Other requirements of a reseller include prompt responses to enquiries - they usually get until the close of trade the following day, or if I put my enquiry in early in the day they have until close of trade that day, after that I forget them forever. They need to be a reputable, established dealer. New dealers are fine if I can walk in with my money and walk out with my purchase. Not too many of those in my part of the world.

This thread will probably make me stay away from ebay forever. So, I will miss some good deals, but I will at least have some peace of mind.

Cheers

Matt BTW - A ball pean hammer is equally civilised :)

PostPosted: Sun Nov 28, 2004 9:58 pm
by gstark
Geoff,

If he claims to have paid you, the he should have a deposit receipt, tracking number ... some form of bank issued id for the transaction. he needs to provide you with that information, and details of which account it went to, together with details of when the funds went into that account.

Unless and until he can provide you with that information, he's full of shit.

Have you suggested meeting him personally?

PostPosted: Sun Nov 28, 2004 10:20 pm
by Greg B
Geoff, What Gary says is absolutely correct. You tell the guy you don't want him to have to pay it again - if it has been paid, the bank where he negotiated the payment will be able to trace where it has gone. And do so fairly easily.

It is theoretically possible that he made the deposit and it has gone astray. It is even more possible that he is full of it, but it is very easy to resolve.

If you provide him with transaction information, delete or obscure balances and any other unnecessary information.

PostPosted: Sun Nov 28, 2004 11:33 pm
by Geoff
gstark wrote:Geoff,

If he claims to have paid you, the he should have a deposit receipt, tracking number ... some form of bank issued id for the transaction. he needs to provide you with that information, and details of which account it went to, together with details of when the funds went into that account.

Unless and until he can provide you with that information, he's full of shit.

Have you suggested meeting him personally?


Hello again,
In conversation with him earlier on, he said that he would only provide me with details of his transaction (paying into my account) when I email him my statement proving that it hadn't been received. I asked him if I could meet him personally and just let him hand over the money, he said 'i'm a very busy man'. Thanks for your continnuing help.

Geoff.

PostPosted: Mon Nov 29, 2004 7:20 am
by gstark
Geoff,

Geoff wrote:In conversation with him earlier on, he said that he would only provide me with details of his transaction (paying into my account) when I email him my statement proving that it hadn't been received. I asked him if I could meet him personally and just let him hand over the money, he said 'i'm a very busy man'. Thanks for your continnuing help.

Geoff.


Foir you to provide him with your statement details is an invasion of your privacy.

For him to provide you evidence of his payment to you is exactly that: evidence of his payment to you. Ask him what he is trying to hide? Point out that banks routinely provide this data in order to trace lost payments.

If he has in fact made this payment, what is his problem? What is he trying to hide?

And you're a busy man too. He's an arrogant and dishonest prick

PostPosted: Mon Nov 29, 2004 9:16 am
by Glen
Geoff, Very sorry to hear that. I like Matt K , Birddog's and Kristine's tips in that order. Ebay will give you the address of the vendor relatively easily (but give the vendor yours) that may help? If you have his bank details that also could help. if you have his name and an address, even if not current you can go to the local court and lodge a statement of liquidated claim. Not hard and if you give me a call will tell you how to do it. 50/50 chance of a return, but very good chance of screwing up his chance of getting a new car or house

ebay and scams

PostPosted: Mon Nov 29, 2004 9:46 am
by atencati
Geoff,

Sorry for your misfortune. I too was recently ripped off on ebay. I sold a laptop that the buyer stripped for parts then said was damaged in shipping. When it showed up the monitor had been removed and the screws were lying in the box.....pretty obvious.

Anyways. If he says he shipped it he should have no problem showing you a receipt for shipping, tracking number, etc. If he says he transferred money he should have no troule showing you a receipt, transfer order, etc. Now he wants a copy of your bank statement?????

Somehow I dont think third time is a charm. Question i have not seen answered is, how DID you pay??? CC, check, electrionic check, cash (God I hope not) paypal (I hope so).....

your options rely heavily on your method of payment. Additionally, I would demand a refund from square trade as they are absolutely a scam company as well. They take money up front for services they don't even guarantee they will provide....Hmmmmm, will they go after themselves for dishonesty??

The onus here is not on you and you do have options, remember that. Even checks and electronic checks as well as atm or check card purchases can be reversed through your bank. I doubt he will conest any fraud claims made against him since he apparently does not have receipts for anything.

Post his e-mail and ebay seller ID so we can all avoid (and spam) his ass...

Andrew

PostPosted: Mon Nov 29, 2004 12:21 pm
by wile_E
Sorry to hear Geoff. Hope you sort it out soon.

FYI, Harvey Norman were having a promo a couple of weeks back. A 512MB Sandisk Ultra II CF or SD card plus a USB 2 card reader for $99. I'm not sure whether the promo is still happening or not - just thought I'd mention it (incase you don't get any joy from this guy and you're still looking for a card).

Re: ebay and scams

PostPosted: Mon Nov 29, 2004 2:38 pm
by Geoff
atencati wrote:Geoff,

Sorry for your misfortune. I too was recently ripped off on ebay. I sold a laptop that the buyer stripped for parts then said was damaged in shipping. When it showed up the monitor had been removed and the screws were lying in the box.....pretty obvious.

Anyways. If he says he shipped it he should have no problem showing you a receipt for shipping, tracking number, etc. If he says he transferred money he should have no troule showing you a receipt, transfer order, etc. Now he wants a copy of your bank statement?????

Somehow I dont think third time is a charm. Question i have not seen answered is, how DID you pay??? CC, check, electrionic check, cash (God I hope not) paypal (I hope so).....

your options rely heavily on your method of payment. Additionally, I would demand a refund from square trade as they are absolutely a scam company as well. They take money up front for services they don't even guarantee they will provide....Hmmmmm, will they go after themselves for dishonesty??

The onus here is not on you and you do have options, remember that. Even checks and electronic checks as well as atm or check card purchases can be reversed through your bank. I doubt he will conest any fraud claims made against him since he apparently does not have receipts for anything.

Post his e-mail and ebay seller ID so we can all avoid (and spam) his ass...

Andrew


Hi Andrew,
I paid by electronic transfer from my account (westpac) to his account (westpac also). I rang him again today and some girl answered and she told me he had 'left his mobile at home today'...when I told her what it was regarding she said 'oh I don't know anything about that' and without saying anythign else, she hung up! I'm a battler and I WILL win this case hehe. Thanx for your input :).

Geoff.

PostPosted: Mon Nov 29, 2004 3:11 pm
by sirhc55
Geoff I have just joined in this thread and I wish you luck in your pursuit. The strange part of this is that you have been able to communicate with him fairly easy.

I have dealt with eBay many times in both selling and buying (my feedback is 470 - 100%) - I have had the odd time when someone has not paid but I had not sent goods so no problem.

In buying (on eBay in Oz - US - Canada - Hong Kong) I have (touch wood) not had a problem - as others have said there is always the possibility of someone being a con merchant - if you want to borrow an AK47. . .

Good luck

Chris