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Sigma Price Matching by CR KennedyI just stumbled across this page on the CR Kennedy website. Has anyone tried them out to match EBay / Hong Kong pricing??? If it works it would be a nice way to get around the warranty problems of buying offshore.
------------------------------------------------------------------------------------- SIGMA AUSTRALIAN WARRANTY ON GREY IMPORTS C.R. Kennedy & Co P/L will only undertake warranty repairs on products sourced through us. All products imported directly from overseas and resold are not covered by our warranty. This includes purchases through ebay and through grey importers such as http://www.camerasdirect.com.au, http://www.d-d-photographics.com.au and http://www.globalmediapro.com. Mark Harrison from http://www.camerasdirect.com.au has been directly advised by Sigma Japan that C.R. Kennedy, the only authorised Sigma agent in Australia, will not cover warranty on Sigma products bought through http://www.camerasdirect.com.au We will match, through our authorised Sigma dealer network, any legitimate advertised internet price on Sigma lenses by these grey importers. These prices do not include traditional pre-sales and after sales service normally given by your local retail store. We suggest that you research the product thoroughly before making any purchase. Contact: hmok@crkennedy.com.au --------------------------------------------------------------------------------- Steve
------------------------------------------------------- So many things to do - so little time.
Yes, I did play dumb and asking them to match on a Sigma 70-200 HongKong stock, their reply was:
"Sorry, that price is lower than our cost" Pls. someone gives them another try on a difference lens. I'm sure this topic also has been discussed here before. Birddog114
VNAF, My Beloved Country and Airspace
This happens at most places that say they price match items. When you quote a better price than what the store offers they just say "no can do as it's below their cost" The only place that I know price matches no matter what the price the item cost is David Jones.
Not quite related to this, but an interesting story I think.
Many years ago when the Canon AE1 program was first released and was all the rage, a certain camera shop which happened to be a Nikon dealer in the same shopping centre where there was a major canon dealer, put a Canon AE1 program in the window for a very low price, well below his cost. I told the owner (whom I Knew) that he would sell heaps at that price. He said, actually he wouldn't sell any, because people would walk down to the canon shop and they would have to undercut him. As a foot note the nikon guy is still around the canon guy committed suicide some years later due to business problems. __________
Phillip **Nikon D7000**
Nice short story. Birddog114
VNAF, My Beloved Country and Airspace
To be fair to Kennedys, I did find a cheaper price at CamerasDirect.com.au. The retailer that I purchase my equipment from contacted them and said that CamerasDirect were offering the lens I was after at a lower price. Kennedys investigated, and they reduced the price of the lens by $170. BTW I went to the CamerasDirect web site a couple of days later, and noticed that the Sigma, and Nikon lenses that they had been displaying had been removed!!
I think that the claim is there is to dissuade any Australian seller from bringing in 'grey' imports. Regards meicw
Yes, if CameraDirect purchases stock from CRKennedy and also does grey import, otherwise I don't see any effect there and it's only applied to Sigma maybe, wonder why they removed Nikon as you mentioned. If they sell grey import and clearly stated that warranty will be returned to them then I don't see any problems at all. Just something is not right, other large photogarphics stores in the US and UK selling both grey import and local sourced stocks officially on their website, nothing wrong with it. Birddog114
VNAF, My Beloved Country and Airspace
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