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Maxwells did good

Posted:
Fri Apr 29, 2005 5:34 pm
by Matt. K
A few weeks ago my shutter died after 22,000 shots. The camera was out of its warrenty period by 2 weeks so I sent the camera to Maxwells for a repair quote. Imagine my suprise when they rang me to say they would repair it under warrenty! Blimey Billy Blinker! Did I hear right?
Well, I have just picked the camera up and it seems to work perfectly. They replaced the sequence motor and cleaned and serviced the camera and updated the firmware to ver 1.03. Weird thing is...it seems to lock focus much quicker then before...and I have been using a D2h for the last week so I expected less. Very odd. But anyhow....just a warning to you all...look after your sequence motor and it will look after you.
(What the hell is a sequence motor?)


Posted:
Fri Apr 29, 2005 5:36 pm
by Greg B
Congratulations Matt. A deserved outcome - karma maybe?

Posted:
Fri Apr 29, 2005 5:38 pm
by birddog114

Posted:
Fri Apr 29, 2005 5:39 pm
by Matt. K
The power of "Karma" is not to be under estimated. Missed my camera a lot and am now convinced I have a mental illness associated with my obsession to photograph. Not yet ready to seek help though.

Posted:
Fri Apr 29, 2005 5:49 pm
by gstark
Matt,
Full kudos to Maxwells for this action on their part. Good news indeed.
The new firmware; IIRC this is the D70S version, isn't it? From their press release ...
"The firmware update includes the following additions and refinements:
* Improved performance for the 5-area autofocus system's Dynamic Area AF and Closest Subject Priority Dynamic Area AF
modes.
* Updated menus with a new design similar to that of the D70s, making them easier to view and quicker to recognize.
* Added in-camera page setup support for PictBridge compatible printers."
You're saying that the first of these points is, indeed there, and noticeable.
Apart from the other features noted above, the other question we need answered relates to the wb - is it now encrypted with this new firmware?

Posted:
Fri Apr 29, 2005 6:00 pm
by Matt. K
Greg
Is ver 1.03 the new D70s firmware update...or is it an older update that I simply never bothered to download?

Posted:
Fri Apr 29, 2005 6:00 pm
by Aussie Dave
when I first read the title of this thread, I thought it was an "oxymoron".
Good stuff though....congrats !
Now all Maxwells need to do is get some of their service people into the Rebate side of things and perhaps their image will improve !?!
Good to hear that things aren't all bad and gloomy......

Posted:
Fri Apr 29, 2005 6:19 pm
by gecko
I got a pretty quick turn around with my rebate...
I bought my D70 and faxed my request for the rebate off on the last day of March and go the cheque early this week. Pretty good I thought....
To date, this has been my only contact with Maxwells, though I do use their website to drool over lenses that I can't afford
Gecko

Posted:
Fri Apr 29, 2005 6:23 pm
by Matt. K
gecko
Once you have you 30 posts up then you can drool over the lenses on Birdies site and maybe you will be able to afford some.
new update mid may

Posted:
Fri Apr 29, 2005 6:23 pm
by lkgrainger
I think the new update is coming in mid may.
Well done on your service outcome.

Posted:
Fri Apr 29, 2005 6:23 pm
by Onyx
Good on Maxwell for honouring an out of warranty fix.
The 1.03 is an older firmware (not the D70s update).

Posted:
Fri Apr 29, 2005 6:25 pm
by gstark
Matt. K wrote:Greg
Is ver 1.03 the new D70s firmware update...or is it an older update that I simply never bothered to download?
That's what I was wondering.
Just checked at Nikon-Asia.com; this is the January update that fixed or added some Chinese menus, but it was generally accepted that it did nothing for the camera in terms of performance or functionality, and consequently very few people (that I know of) downloaded and installed it.
The next update is the one we're waiting with baited breasts for.

Posted:
Fri Apr 29, 2005 6:57 pm
by stubbsy
gstark wrote:The next update is the one we're waiting with baited breasts for.
Gary I guess baiting breasts might be more fun

but isn't it baited breaths we wait with


Posted:
Fri Apr 29, 2005 7:01 pm
by sheepie
I wanna know what he's baiting them with.
Dunno if they'd be as nice as the chicken breasts we're having tonight.
hehe
Good to hear you have your camera back Matt - you will have to give the other one back tho - there's always a downside eh

Posted:
Fri Apr 29, 2005 7:04 pm
by sirhc55
Great news Matt - back to normal and some more great shots from the ”Man that travels with Cam”

Posted:
Fri Apr 29, 2005 7:23 pm
by SoCal Steve
Matt. K wrote:The power of "Karma" is not to be under estimated. Missed my camera a lot and am now convinced I have a mental illness associated with my obsession to photograph. Not yet ready to seek help though.
I think it's the Karma, Matt. You use your camera very well and it needed to get back into your capable hands without delay. Glad to hear that this story ended well for you.

Posted:
Fri Apr 29, 2005 7:58 pm
by birddog114
Matt.K,
Did you ask what's happenned if your D70 failed after 3 months from today?

Posted:
Fri Apr 29, 2005 8:04 pm
by Glen
Pleased you got a good outcome


Posted:
Fri Apr 29, 2005 8:13 pm
by Matt. K
Birddog114
They said it now has a lifetime guarantee for me and all of my descendants until July 2005. I was so flabbergasted I sent them champagne!

Posted:
Fri Apr 29, 2005 8:18 pm
by christiand
Congratulations Matt !
Cheers
CD

Posted:
Fri Apr 29, 2005 8:26 pm
by Matt. K

Posted:
Fri Apr 29, 2005 8:37 pm
by birddog114
Matt. K wrote:Birddog114
They said it now has a lifetime guarantee for me and all of my descendants until July 2005. I was so flabbergasted I sent them champagne!
Matt,
So what's next


Posted:
Fri Apr 29, 2005 8:48 pm
by yogi
I'm anotherone who is happy with the rebate from Maxwell's.
Mine turned up approximately two and a half weeks after sending of the
registration;no complaints here.

Posted:
Fri Apr 29, 2005 8:50 pm
by birddog114
yogi wrote:I'm anotherone who is happy with the rebate from Maxwell's.
Mine turned up approximately two and a half weeks after sending of the
registration;no complaints here.
Did you have any lollies attached with the rebate cheque?
We got all in Sydney


Posted:
Fri Apr 29, 2005 9:24 pm
by phillipb
Matt, has your counter been reset to zero or are you carrying on from where it left off?

Posted:
Fri Apr 29, 2005 9:34 pm
by johndec
phillipb wrote:Matt, has your counter been reset to zero or are you carrying on from where it left off?
Good question

Posted:
Fri Apr 29, 2005 10:44 pm
by Matt. K
phillipb & johndec
I'm not sure! They didn't replace the shutter, just a motor. I'll test it tomorrow to see what the count is. If they have reset it then my camera's "Born again"! Nice to have it back anyway.


Posted:
Fri Apr 29, 2005 11:14 pm
by Greolt
As this thread is about Maxwells service I will ask my question here.
I've had my D70 for about six months, with Maxwell guarantee slip, got the rebate.
What is the go with this free service I've heard about?
Greolt

Posted:
Fri Apr 29, 2005 11:23 pm
by Matt. K
Greolt
They will clean the dust off your CCD...but only once, after which you pay around $50 for further cleans. Good idea to learn how to do it yourself.

Posted:
Sat Apr 30, 2005 8:08 am
by gstark
stubbsy wrote:gstark wrote:The next update is the one we're waiting with baited breasts for.
Gary I guess baiting breasts might be more fun

but isn't it baited breaths we wait with

Peter,
You can wait with baited breath if you like, but given the speed with which Nikon make these things available, I want to have some fun in the interim!


Posted:
Sat Apr 30, 2005 5:48 pm
by stubbsy
gstark wrote:stubbsy wrote:gstark wrote:The next update is the one we're waiting with baited breasts for.
Gary I guess baiting breasts might be more fun

but isn't it baited breaths we wait with

Peter,
You can wait with baited breath if you like, but given the speed with which Nikon make these things available, I want to have some fun in the interim!

Makes sense. Guess this keeps Lindy happy too


Posted:
Mon May 02, 2005 1:37 am
by shakey
stubbsy wrote: but isn't it baited breaths we wait with

actually its "bated breath"
shakey

Posted:
Mon May 02, 2005 6:10 am
by SoCal Steve
shakey wrote:stubbsy wrote: but isn't it baited breaths we wait with

actually its "bated breath"
shakey
I never understood what this expression actually meant so I just looked it up. Perhaps I'm not alone.
"Bated" meaning held back; "we watched the daring feats of the acrobats with bated breath."

Posted:
Mon May 02, 2005 7:42 am
by gstark
shakey wrote:stubbsy wrote: but isn't it baited breaths we wait with

actually its "bated breath"
shakey
Actually, I truly mean "baited" ...


Posted:
Tue May 03, 2005 12:55 am
by Hendrix
Maxwell did ok by me to, emailed my copy of the reciept and waranty and recieved the rebate 12 days later, including the weekends
