DSLRUsers.com

Hey guys.

I just have a question about warranty.

Do I need to send the yellow slips in? I have an extra two years warranty from Harvey Norman... what exactly do I need if something goes wrong in about two years? Just provide proof of purchase and the warranty information?

Thanks.
Owen.

owen wrote:Hey guys.

I just have a question about warranty.

Do I need to send the yellow slips in? I have an extra two years warranty from Harvey Norman... what exactly do I need if something goes wrong in about two years? Just provide proof of purchase and the warranty information?

Thanks.
Owen.

Nikon/ Maxwell only provides 12 months warranty, extended warranty provided by the third party insurer not Nikon/ Mawell.
So, if problems arises, you need to contact the insurer and obtain the authorisation for repair prior to send it to the repairer.

Owen, for what i understand when i had my Fuji that also i got xtra warranty if i had a problem at all i was to take it back to Hardley Normal and they would sort it out. So i guess your would be the same any probs take it back to them and its up to them to send away and get fixed.
Cheers
John
BBJ

Thanks for that guys. I'm not anticipating anything going wrong, in fact the camera is going great - I just want to be sure I don't have to send anything in for it.

Cheers,
Owen.

Hi Owen
Just remember that consumers do have rights after the manufacturers warranty has expired.
Manufacturers warranties are generally regarded as being contractual terms and are separate from consumer legislation.
If you have a fault in your camera or whateber and can prove that you were sold faulty goods then this could well be a breach of implied terms of contract as spelt out in sections 52 and 53 of the Trade Practices Act.
See "Australian Business Law - principles and applications, 4th Ed, Vickery and Pendleton published by Pearson Education in 2003 PP 516 and 517"
Also the Australian Competition and Consumer Commission website would have more info.
http://www.accc.gov.au
Cheers
Graham

bago100 wrote:Hi Owen
Just remember that consumers do have rights after the manufacturers warranty has expired.
Manufacturers warranties are generally regarded as being contractual terms and are separate from consumer legislation.
If you have a fault in your camera or whateber and can prove that you were sold faulty goods then this could well be a breach of implied terms of contract as spelt out in sections 52 and 53 of the Trade Practices Act.
See "Australian Business Law - principles and applications, 4th Ed, Vickery and Pendleton published by Pearson Education in 2003 PP 516 and 517"
Also the Australian Competition and Consumer Commission website would have more info.
http://www.accc.gov.au
Cheers
Graham

Graham, where were you when I got divorced in 1996? You could have saved me a fortune