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Photoshop CS2 issues

PostPosted: Wed Jun 29, 2005 1:42 pm
by wmaburnett
Hello, I just purchsed photoshop CS2 and when i try to open my Nikon D70's .NEF files a window with a red box pops up and says
"Could not complete your request because this version of photoshop does not supply the services required by this plugin"
Could someone please help me fix this, ive worked for hours an dits getting kind of frustrating :?
Thanks!
~William

PostPosted: Wed Jun 29, 2005 1:55 pm
by Glen
William, go to adobe and download I think ACR 3.1 or is RAW 2.4? I believe it is the first, they will have the details listed on their site either as Nikon RAW or Nikon NEF plug in. I don't have CS2, but the details will be on their site and that is where the plug in comes from. Good luck

PostPosted: Wed Jun 29, 2005 2:11 pm
by wmaburnett
Thanks, but tried it and it still wont work, says the same thing, i put it in both image ready and photoshop only, file format areas, ARG..
~Thanks
~William

PostPosted: Wed Jun 29, 2005 2:16 pm
by wmaburnett
After looking again into my files i relized i dont even have that folder in my directory, so i created one and it still doesnt work,

PostPosted: Wed Jun 29, 2005 2:19 pm
by sirhc55
William - firstly, what type of PC are you using? With a Mac, the ACR3.1 does not go into file formats with the Photoshop folder. It has to be placed in Library - Application Support - Adobe - Plugins - CS2. What the procedures are for a PC I do not know. :D

PostPosted: Wed Jun 29, 2005 2:19 pm
by Glen
Sorry William, don't have that program so outside my knowledge.

PostPosted: Wed Jun 29, 2005 2:23 pm
by wmaburnett
Thanks for the try Glenn, im using a Gateway laptop powered by microsoft office XP,

Re: Photoshop CS2 issues

PostPosted: Wed Jun 29, 2005 2:46 pm
by digitor
wmaburnett wrote:Hello, I just purchsed photoshop CS2 and when i try to open my Nikon D70's .NEF files a window with a red box pops up and says
"Could not complete your request because this version of photoshop does not supply the services required by this plugin"
Could someone please help me fix this, ive worked for hours an dits getting kind of frustrating :?
Thanks!
~William


Hi William,

This error message is what you get when trying to use the ACR 3.1 plugin with CS, which needs version 2.4. Are you sure you're running your newly installed CS2, and not CS by mistake?

Cheers

PostPosted: Wed Jun 29, 2005 2:55 pm
by wmaburnett
hmm it is CS my mom was interested when i told her about it so she went out and bought the prgram and installed it, and sure enough its just CS on my computer? are they two different programs? or is one an upgrade

Thanks
~William

PostPosted: Wed Jun 29, 2005 2:59 pm
by digitor
CS2 (AKA Photoshop 9) is the newest version of Photoshop, CS (version 8 ) is older. You can buy CS2 at an upgrade price if you already own CS, check the Adobe site.

Cheers

PostPosted: Wed Jun 29, 2005 3:01 pm
by wmaburnett
Thanks!
although this is harsh, harsh harsh harsh, oh well such is life

PostPosted: Wed Jun 29, 2005 5:37 pm
by big pix
Seems you have the plugin in the wrong place at a good guess, as I am sure you only place it in PS not image ready

good luck
bp

PostPosted: Wed Jun 29, 2005 5:41 pm
by big pix
from the Adobe site instructions for pc........ PSCS RAW 2.4......
To install:

Exit Photoshop CS.
Open My Computer.
Double-click Local Disk (C:).
Navigate to Program Files\Adobe\Photoshop CS\Plug-Ins\File Formats.
If you have the Adobe Creative Suite, navigate to:
Program Files\Adobe\Adobe Photoshop CS\Plug-Ins\File Formats.

Move the existing plug-in to another location (for example, a new folder on your desktop). Ensure you keep this version in case you need to revert back.
Copy the Camera Raw plug-in, Camera Raw.8bi, from the download into the same folder as Step 4.
Launch Photoshop CS.

more info here......
http://www.adobe.com/support/downloads/ ... ftpID=2701

good luck
bp