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My little adventure..

PostPosted: Wed Jul 06, 2005 6:41 pm
by spartikus
I'd just like to share what I spent the latter half of my day doing..

I decided today would be a wonderful day to go out and take some wonderful shots in the cold and crisp conditions, so off I went on a walk down to my usual spot near the river. I pulled my camera out of my bag and composed a shot, pressed the shutter release, what I heard next wasn't exactly expected.

It was like I was taking a long exposure, but not. I could hear the mirror raising, but it did not reset back to its beginning position. ERR was displayed on the display on top of the camera, and after about 10 seconds, I pressed the shutter release again, and the mirror came back down, making a horrible "clicky clack" sound. Also, no image was written to the CF card. I immediately thought "shit", rang the camera shop where I purchased the camera, where they referred me to an authorised Nikon dealer in my area.

I drove out to the service place and spoke to a kind gentlemen and service technician who was very helpful in his explanation. However, when I took the camera out of the bag to illustrate the problem, I managed to take a perfect portrait of the wall! The problem was gone, and I looked very silly. The tech had a closer look at it and narrowed it down to a few things: the sequencing motor could be faulty, which is a apparently a recognized fault by Nikon, which can be easily replaced. He said if the problem occurred again to bring the camera back and he would replace the sequencing motor, as the camera is still under warranty. He had none in stock, so he said in two weeks I could bring the camera in regardless of the fault occurring again and he would replace it.

I asked if there were any other reasons how this could have happened, as the camera is less than three months old. He suggested maybe the mirror could have been dislodged or somehow the mechanism has slipped to change the operation of the mirrors. However, he said this was unlikely unless I had dropped the camera, which I haven't :)

Anyway, I was just wondering if any of you guys have any problems with a "sequencing motor", or if you have had a problem similar to mine. I'm a little anxious now everytime I take a shot, waiting for it to happen again - I couldn't bare to be without my camera for two weeks!

PostPosted: Wed Jul 06, 2005 7:10 pm
by PiroStitch
Jeez sorry to hear that Chris but at least it still works :) At least the sales and tech people were nice about it. I'm not sure what I'd do without my camera for two weeks :(

PostPosted: Wed Jul 06, 2005 7:26 pm
by mudder
G'day Chris,
It doesn't surprise me that it worked later on when showing the tech, but sounds like the tech was very helpful. If they're prepared to change the "sequencing motor" what-ever the heck that is and mentions that it's a known issue then I'd be tempted to consider dropping it off before the next important shoot... I suppose DSLR's are just like any other electro-mechanical device, a small percentage will fail early... I've heard of a few that have played up with the "err" but never known what was replaced...

Never know, might never happen again either :wink:

PostPosted: Wed Jul 06, 2005 7:46 pm
by spartikus
I've seen gone snap crazy, taking about 200 photos in the last half an hour trying to replicate the problem, but since haven't. The tech guy was very helpful - I think I'll ring them next week and get the motor replaced, I'd be much more angry if it played up in the middle of something important. Besides, its still under warranty! :lol:

PostPosted: Wed Jul 06, 2005 9:09 pm
by mudder
G'day,
I wouldn't worry too much about trying to replicate it, I'd be tempted to just use as normal and either before the next important shoot, or the end of the warranty get it done then...