agriffiths wrote:Tasadam, at what point did you receive the tracking info? I don't think I've ever received tracking info with a Poon order.
If it's through the forum, then normally you should expect to receive an email with the tracking info, and I generally pass those on immediately I have the information from Poon.
If I don't have this information after around seven days, then I ask Poon for a status update. Anything earlier than this sort of timeframe is simply not a workable practical proposition, hence the stipulations in the
FAQ. Usually the whole system works so that you will have your equipment delivered within that timeframe, but that is all dependent upon stocks in HK being available to ship immediately your payment clears and is reconciled to your order.
But my working goal is that I can keep you appraised of your order's status within those sorts of timeframes, and I think that mostly, I achieve those outcomes.
FWIW, I'm awaiting a status update on your order, and one other as well.