DSLRUsers.com
A discussion forum - and more - for users of Digital Single Lens Reflex cameras.
Nikon recalling EN-EL3 in South KoreaModerator: Moderators
Forum rules
Please ensure that you have a meaningful location included in your profile. Please refer to the FAQ for details of what "meaningful" is.
I filled in the form too for my 1 bad one. Notice there's no mention of sending the battery back.
Peter
Disclaimer: I know nothing about anything. *** smugmug galleries: http://www.stubbsy.smugmug.com ***
On the website it tells you that after you fill in the form, the battery will be sent out, and a free return post envelope will take the old battery back to the distributor. As mentioned by others there appears to be no down time, which is great!
For those that bought genuine original batteries from overseas I would email both Maxwell's and Nikon SE asia and ask nicely to accept the battery back for a swap. I am not a lawyer, but if you buy genuine parts then Nikon SE Asia should support you regardless of where you are, so they may well let you in on the Maxwell deal. I would be extremely reluctant to send off a seemingly perfect battery OS without any indication of a return date for a good one, when you can bet that every genuine supplier in the world will be screaming for replacements. I have not bought through Birddog or HKS, and I do have confidence in them, but I am guessing Nikon is going to supply their genuine parts distributors before they supply their exporters. I base this in the fact that I can imagine how badly Maxwells would whinge if HKS could supply replacement batteries more quickly than Maxwells, as well as sell them more cheaply. I am looking on the postive side. All li-on batteries die after a couple of years, and we are getting new batteries, in my case, replacing a one year old item! Its like free tank of petrol in the car!
Skyva, HKS, and most other HK based firms buy through Nikon HK. They are genuine distributors and are treated as such, probably better than Maxwells as I am sure HK would sell more than aus. They will get similar back up as we get. The difference in price is due to what is called "regional pricing" or colloquially known as "shafting". That is also why I tunes charge 30% more here for the same tune than the US. When I was young people claimed it was due to transport to our big island. Seems a bit hard to explain that one away for a light camera or even more so to a net delivered MP3
Glen, I agree. I have to say that I probably know a little more than the average punter about intellectual property and licensing (really trying not to go down that path too far), and we do get shafted by distributors who lock up regional areas with exclusive licenses into Australia.
It is generally accepted by the big IP owners that people pay somewhere between what they can afford and what can be gouged out of customers. Unfortunately we are a rich counrtry, many (air or sea) miles from anywhere, meaning that nikon licensing exec's probably think of Aussies whenever they watch a Paris Hilton home movie. I would refer interested parties in this matter to the 'big mac" index for price parity. It is great for comparing the same product at different prices in different countries. While I agree that Nikon HK may well honour replacements, it might be easier to get one from an Australian supplier if they are agreeable, as there is no excuse for supplying faulty products, even if you oem them from a third party. I do not blame Nikon for this, as I have no knowledge of how they do business. But regardless of who we buy from, Nikon Corp gets money, so in difficult situations (recalls) they may go beyond their strict legal interpretations of their pbligations to help disaffected genuine Nikon owners. It doesn't take many posts here saying "Nikon sold me a dud battery and have taken a month to replace it, so I bought a $10 replacement and it works just as well" to destroy a nice liitle aftermarket earner.
That's what I was hoping too. However, neither of our batteries are in the affected lots. g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
When I sent in my D70 rebate when I bought my camera I filled in a web form like this. Never heard a peep out of them even when I phoned & left voicemail. Eventually (2 months or so later) the cheque arrived.
Peter
Disclaimer: I know nothing about anything. *** smugmug galleries: http://www.stubbsy.smugmug.com ***
Yeah that'd be typical, Peter. Thank the powers that be that i have a spare after market battery. So much for the reliability and build quality of the make brands!
cheers marco
Well I jsut got an email from themabout the batt replacemnt program.
Might just try to scam a free batt and see what happens, would be nice to get a bit of Nikon for Free 
"Well I put the old one in the mail , do'nt know what happened"...... MATT
I too got an email from them explaining things about the battery, but yeh doesn't say a lot, well nothing we don't already know.
D3,D2x,D70,18-70 kit lens,Sigma 70-200mm F2.8EX HSM,Nikon AF-I 300m F2.8, TC20E 2X
80-400VR,SB800,Vosonic X Drive,VP6210 40 http://www.oz-images.com
All four of my batteries are in the clear. Two are not genuine nikons anyway.
Makes you wonder why you would pay double to buy the genuine Nikon, they probably have the same failure rate as the copies and are probably made in the same location. I suppose the very fact they are doing a recall is evidence of after sales service and you wouldn't get from a no name brand supplier.
I checked my Nikon battery supplied with the camera as soon as I saw this thread on Tuesday. Needless to say, battery 47AL has not been near my camera since! I received the email this morning and have just filled out the form...now I wait!
I just checked my battery, serial number 47AC, which apparently has the explosive power to destroy a city block, or at the very least my camera.
Stoopid nikon. So much for all the hubub about using 3rd party batteries that might catch fire, seems nikon do as well. Oh well, four out of a billion is a pretty good average I suppose. 2x D700, 2x D2h, lenses, speedlights, studio, pelican cases, tripods, monopods, patridges, pear trees etc etc
http://www.awbphotos.com.au
Alan, you are the only one who has realised the real reason behind the recall. Under new government legislation, anyone caught carrying a D70 (ie explosive device) can be held in custody for up to two weeks, longer if they are near a likely target. Now we all know the pay rates whilst incarcerated are not enough for VR lenses to be purchased, so Nikon sales would be down.
yes, a conspiracy.
...I see black helicopters, men in sunglasses and black suits.... Nikon reps maybe????  2x D700, 2x D2h, lenses, speedlights, studio, pelican cases, tripods, monopods, patridges, pear trees etc etc
http://www.awbphotos.com.au
This is true, but a Vibration Reduction lens can help dampen the effects of any explosion, so if you have one or more of these you might be let off with a stern warning. 
Lol so someone like Kipper with a 500mm bazooka would need to go into hiding...hrmm pack your trekkers with an explosive D70, sling on the 500mm cannon and also add in a few air "rockets"...customs would have a field day with you
Just remember not to drop the soap.Hassy, Leica, Nikon, iPhone
Come follow the rabbit hole...
You actually have to sign a disclaimer saying it isn't explosive, Maxwells are asking thousands of their clients to lie, as obviously that is why it is being sent back. Possibly the best solution is get the new battery, then say you couldn't send it back due to refusal of AP to carry it. Two batteries for the price of one. Well done Loz
Hehehehehe
Perhaps that's why the battery has to be sent back in THEIR packaging. No need to sign. Doug C.
32x
I'm way off, hell I don't even get to a fourth digit or letter! D4, D700, plus glass from 14mm to 200mm
Gaffa Tape is like the FORCE... it has a Light side, a Dark side and it holds the universe together
46AA and 44AD, looks like I'm in the clear?
The way its set out in the first makes it a bit difficult to understand ie the xxA-A- above each line. I don't think that means AA of every number in affected, just that that's the format of the serial number? - Nick
Gallery
Maxwell's appear to have placed an ad in Sydney's Daily telegraph regarding the recall - see this message.
FWIW, when I dropped our cameras in to Maxwell's the other day, the reception girl actually checked any batteries that we had against the recall list. I had already checked our batteries and found them to be in the clear, but I asked her what would have happenned had our batteries been found to be faulty. Unfortunately, an instant replacement was not an option. We would have had to complete the recall form and leave it with her, and then wait a few weeks until the replacement batteries were sent out. It was worth asking though ... g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
32Y... phew... last thing I need is a faulty battery
http://www.markcrossphotography.com - A camera, glass, and some light.
Bugger, 47AD. This is a bit of a quandry. I got my camera overseas. I've taken a chance and filled in the online form. What do you think the chances are of them querying it and telling me no?
Matt
I would like to think pretty good Matt and there is no indication in the telegraph article that Maxwell won't honour Nikon's commitment, having said this it was strange that you had to fill out camera details and store from which it was purchased. I'd say that maxwell want to make sure that there agents and customers are serviced first before the others, and rightly so.
cheers marco
This is a very valid point. I will be interested to see what packaging arrives with the replacement battery - whether the contents will be indicated. I suspect that if I happen to mention to Australia Post that it is a battery that "might explode" and show them the email from Maxwell, they might tell me "sorry you can't post that"... I'll get them to put it in writing, then promptly post that writing back to Maxwell in their reply packaging. FWIW I haven't heard anything since I completed the online form. The online formindicates how many batteries you have, and what their code is, but not where you got them. So as long as they have a code, that makes them "genuine" Nikon batteries, so I seriously doubt Maxwell will care what country the battery originated in. After all, it is most likely Nikon Japan that is supplying the replacement batteries worldwide, so Maxwell would have no reason to care beyond whether it is a "genuine" battery (with the code printed in the recessed bit...) As for being without a battery, Nikon state
So personally, I'm glad I bought a couple of extra "non-genuine" batteries, otherwise I would be without the use of my camera until they implement the exchange for me. Hope they don't suffer the same fate... I'll bet there are people out there that are still using the original battery whilst they wait for the replacement. As Maxwell have said to stop using the battery, I wonder whether they would honour warranty on a camera should their battery "fail" and cause damage to the camera... as they are using it after being told not to... Just thoughts. I doubt there will be a problem, but... Share what you know, learn what you don't.
Wilderness Photography of Tasmania http://www.tasmaniart.com.au
tasadam,
Do this way, once you got the replacement battery, place the bad one in the box, after you boxed it, mark outside the box with the following warning: "Fragile" + "Explosive" + "Danger" Then take it to Australia Post, if Australia Post accepts it, then not your problem, coz you already declared and giving warning. If they don't take it, then ask them a short note in writing then send that note to Maxwell instead of the battery. Generally, the condition of using Australia Post is very strictly not to send any explosive devices inside the parcel or package. The sender is always responsible for the parcel or letter which they send. Or buy an ticket, fly over and drop it back to Maxwell in person. Last edited by birddog114 on Thu Nov 24, 2005 7:07 pm, edited 1 time in total.
Birddog114
VNAF, My Beloved Country and Airspace
I think you'd be pretty safe.. It's not like they sent you a letter telling you about the recall. You could plead that you didn't know until after it happened. http://www.gleff.com
_________________ D70, 18-70 kit , 80-400VR, 24-120VR, Sigma 10-20, SB800, Benro A328, KB-2 Ballhead
But your name and your registration of the recalled battery is with them once you submitted the form. Birddog114
VNAF, My Beloved Country and Airspace
So what do they send you? What do they expect you to do with your old battery? Share what you know, learn what you don't.
Wilderness Photography of Tasmania http://www.tasmaniart.com.au
A box with a brand new EN-EL3e inside and a reply paid sticker for the box to return the old EN-EL3. Alex
Just what you all need - more batteries recalled!
http://www.dpreview.com/news/0512/05120 ... talert.asp (didn't want to start another thread)
|
- Mods Database • The team • Delete all board cookies • Reset blocks • All times are UTC + 10 hours [ DST ]
