received my replacement for recalled en-el3 today

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received my replacement for recalled en-el3 today

Postby avkomp on Wed Nov 23, 2005 1:16 pm

Not sure if this of interest to anyone but I filled my request for replacement last week, and today received my replacement in the mail.

I received a en-el3e 1500mAH (my recalled item was en-el3 1400mAH)
an extra 100mAH for free not to mention an 11 month newer battery.

I received a little box with a note on the back giving return instructions
as well as saying they are doing it on an honour system and if I dont send the original battery back, I will receive an invoice from them. You basically package the old battery up in the box the replacement comes in and stick the provided return postage label over the address on the front and drop in in the post.

All in all I thought this was good service from Maxwells and they get my thanks for prompt service.

Steve
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Postby gstark on Wed Nov 23, 2005 1:26 pm

Steve,

That sounds both painless and efficient.

Well done, Maxwells.
g.
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Postby sirhc55 on Wed Nov 23, 2005 2:04 pm

Steve - if you have not sent the package yet remember to take a photo of it - just in case :wink:
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Postby spartikus on Wed Nov 23, 2005 3:00 pm

Good to hear you received yours Steve, I filed for mine over 2 weeks ago now and still haven't heard anything :( Anyone else in the same boat as me?
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Postby birddog114 on Wed Nov 23, 2005 3:09 pm

spartikus wrote:Good to hear you received yours Steve, I filed for mine over 2 weeks ago now and still haven't heard anything :( Anyone else in the same boat as me?


What I have been told by Maxwell:
The first lof of replacement battery was shipped out on Monday, today anf Friday, you may have it soon + you're in WA, giving it few more days in transit.
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Postby avkomp on Wed Nov 23, 2005 3:55 pm

Chris:
Prior to sending the battery back to them, it occurred to me that I had no way to actually confirm that I sent the original back to them because they only want it send ordinary post. I did hand it to the manager of the local post office so he should remember and put in a good word for me should it go missing.

Steve
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Postby gstark on Wed Nov 23, 2005 4:57 pm

avkomp wrote:Chris:
Prior to sending the battery back to them, it occurred to me that I had no way to actually confirm that I sent the original back to them because they only want it send ordinary post. I did hand it to the manager of the local post office so he should remember and put in a good word for me should it go missing.


Steve,

So you're expecting a manager-type person at your local Oz Post to remember something beyond finding the way home at 4:53pm?

ROTFLMAO!
g.
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Postby marcotrov on Wed Nov 23, 2005 4:59 pm

Chris
I received an email response yesterday and an actual phone call today after my query saying that I would receive my replacement in one to two weeks :) I'm pretty happy with that.
cheers
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Postby avkomp on Wed Nov 23, 2005 5:34 pm

gary: not really, but I couldnt really walk in, d70 in hand and photograph me handing the package over either!

now to put my new battery to use..............
Steve
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Postby elffinarts on Wed Nov 23, 2005 7:34 pm

Looking forward to getting my replacement battery and the extra one I bought ex HK last week.
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Postby JZA70-mel on Wed Nov 23, 2005 7:59 pm

Great! looking forward to a replacement battery I can use if I get a D200.
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Postby spartikus on Thu Nov 24, 2005 12:20 am

thanks for the responses guys - Birdy, good to know that Maxwell are onto it, although I haven't received an email showing confirmation that they have my return request...ah well, as long as it's here by Christmas!
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Postby avkomp on Thu Nov 24, 2005 12:51 am

sparticus:
I received no formal acknowledgement from maxwells that they had received my request for replacement (which at the time I thought strange) I wasnt that worried because I was still using the battery and didnt expect trouble from it anyhow.

The first I knew that they got my request was when the new battery arrived today.

Steve
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Postby BBJ on Fri Nov 25, 2005 12:00 pm

Hi All, ok got my replacement battery but the print on the back of the box has all wornaway. I gether u put the old back in put label over old one and take it too post office for return?
Thanks
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Postby birddog114 on Fri Nov 25, 2005 2:01 pm

BBJ wrote:Hi All, ok got my replacement battery but the print on the back of the box has all wornaway. I gether u put the old back in put label over old one and take it too post office for return?
Thanks
John


John,
Pls. mark outside the box before hand it to AP:

Fragile - Flammable - Explosive

:lol: :lol: :lol: :lol:
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Postby Potatis on Fri Nov 25, 2005 4:03 pm

I filled out the form the day the announcement was first posted on this forum. I didn't hear anything from Maxwell, but today the battery arrived. :)
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Postby BBJ on Fri Nov 25, 2005 4:11 pm

Ok Birdy, will do that.
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Postby shutterbug on Mon Nov 28, 2005 6:07 pm

wooohooo, just got my 2 replacement battery.....I put 2 in, one from aus and one from hk :)

Great thing is it can be used in my new D200 :-)
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Postby elffinarts on Wed Nov 30, 2005 8:07 pm

just received my replacement two days ago and returned their dud yesteday.
then today received my spare battery from HK as well. Finally have a backup.. So tempted to buy a vertical grip now so I wont often be needing to swap them out mid shoot.
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Postby JZA70-mel on Wed Nov 30, 2005 11:32 pm

Much as I begruge paying the inflated prices of Maxwell stock, I'm quite satisfied at their response to what must be a huge undertaking - recalling all those batteries.

I'm especially pleased that Nikon have allowed for free postatge.

While they're there, I'd be ecstatic if they recalled my D70 and replaced it for a D200 :wink:
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Postby birddog114 on Thu Dec 01, 2005 7:32 am

JZA70-mel wrote:Much as I begruge paying the inflated prices of Maxwell stock, I'm quite satisfied at their response to what must be a huge undertaking - recalling all those batteries.

I'm especially pleased that Nikon have allowed for free postatge.


Pls. note: the total cost of the recall is hurting Nikon's pocket, not Maxwell, as same as BLGOD recall on the D70 and metering on the D2h.

There's No goodwill from Maxwell! You'll never get a drop of blood from a stone :wink:

Maxwell earns good margin on the recalls as well thru the agreement with Nikon Japan as logistic, human resources, postage etc....pls. don't expect it's a small windfall!
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Postby JZA70-mel on Thu Dec 01, 2005 11:28 pm

Hah! I'm so naive!
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Postby spartikus on Thu Dec 01, 2005 11:34 pm

Well, I still haven't received my replacement - I'll give it till the end of the week, and then I might fire off an email or ten to see what's going on...
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Postby birddog114 on Fri Dec 02, 2005 6:09 am

spartikus wrote:Well, I still haven't received my replacement - I'll give it till the end of the week, and then I might fire off an email or ten to see what's going on...


People who are working at Maxwell, they all have the "flak jacket" and "deaf ears" :wink:
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Postby Matt. K on Fri Dec 02, 2005 8:14 am

These replacement batteries are designed for the D200. They might end up delaying the release of the D200 because they have given all the batteries away ...or...if the batteries are on the market then the camera is not far behind. Anyway...I appreciate the grey colour....can use the battery as a substitute for a grey card. Clever idea Nikon!
Regards

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Postby stubbsy on Tue Dec 20, 2005 2:50 pm

wooo hoo - received mine today got an en-el3e. According to the blurb it's a lucky dip you could get an EN-EL3 or 3a or 3e (best is 3e)
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Postby Alpha_7 on Tue Dec 20, 2005 2:52 pm

I got my replacement yesterday its an A not at E..

but if it doesn't blow up and has 100mHA extra I'm still a happy camper.
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Postby ozczecho on Tue Dec 20, 2005 2:58 pm

stubbsy wrote:wooo hoo - received mine today got an en-el3e. According to the blurb it's a lucky dip you could get an EN-EL3 or 3a or 3e (best is 3e)


wow I got lucky and I didnt even know it :D
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Postby shutterbug on Tue Dec 20, 2005 3:01 pm

I am super lucky...both my replacement batteries are "e" so now I can use them in the D200 :lol:

ps. The new "e" batteries sure last long in the D70...
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Postby spartikus on Tue Dec 20, 2005 3:02 pm

stubbsy wrote:wooo hoo - received mine today got an en-el3e. According to the blurb it's a lucky dip you could get an EN-EL3 or 3a or 3e (best is 3e)


Me too! Finally received mine in the mail yesterday - the 3e is a bonus! Almost makes the wait worthwhile :wink:
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Postby Ant on Tue Dec 20, 2005 11:10 pm

Got mine about a week ago, another e, so can't complain.

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