OPTUS users - "PROBLEMS ACCESSING WWW.DSLRUSERS.NET

[Glen]

Have just spoken to Optus, they already have one email and would ideally like 5 to 10 to help them with tracing the problem.

Emails should be sent to cablesupport@optusnet.com.au and so we have a consistent easily recognisable subject line put in "problem accessing http://www.dslrusers.net" Include your optus user name and traces as described in this thread by Gary and Steve.

Thanks in advance


http://www.dslrusers.com/viewtopic.php?p=171384#171384[/url]

[PiroStitch]

I'll have a check when I get home as I think I managed to get through fine this morning...then again I may have remembered the wrong thing.

[birddog114]

Glen,
Done as we spoke and with Optus Business Team.
My connection is with Optus Business not Residential.

[gstark]

Thanh, it's the upstream connection form optus that's at issue, and it's only affecting those who use the .net address.

If you open a command window and do a tracert to each of the sites, you will see the problem.

[stubbsy]

Thanks Glen. I'm on ADSL - same problem. Just about to do a tracrt now I'm home.

[Gordon]

I dont use optus, and I am having big problems trying to get onto here!

Gordon

[birddog114]

Thanh, it's the upstream connection form optus that's at issue, and it's only affecting those who use the .net address.

If you open a command window and do a tracert to each of the sites, you will see the problem.

Yes, done that and spoke to Optus Business Team about the problems at 1300hrs, send an email to them with details of issues/ problems from tracert.

[gstark]

I dont use optus, and I am having big problems trying to get onto here!

Gordon

Gordon,

run a trace, as described earlier in the thread. There are other routes that seem to not be Optus that may be affected, but if your ISP uses Optus for their routing, a trrace will tell us, and it will also highlight the problem.

[MATT]

I'm with TPG, I cant get to .net but can get to .com , not sure if it is related but its been like that for a week or so



MATT

[gstark]

I'm with TPG, I cant get to .net but can get to .com , not sure if it is related but its been like that for a week or so

What does a trace tell you?

[Gordon]

run a trace, as described earlier in the thread.

Everything past my ISP times out (29 time outs). I know they are having problems with their DNS server, but I was able to view other web pages while the trace was (wasnt!) happening.

Gordon

[Kris]

I work for a Telco that uses Optus upstream, I've logged a priority case and they have esclated with Singtel. Should be fixed by tomorrow afternoon I've been told

[Glen]

Thanks Kris, it looks like it helped, fixed now

[sheepie]

All OK here now

No response to my email though (other than the automated reply)

[PiroStitch]

optus adsl works fine with .net.

[ozczecho]

Yippieee its back For a minute I thought I was blacklisted here

After 24hrs of not having access I tried d70users and saw that other people were posting...this got me worried until I saw this thread.

Sent optus an email as suggested and viola ...

[MATT]

MATT wrote:
I'm with TPG, I cant get to .net but can get to .com , not sure if it is related but its been like that for a week or so


What does a trace tell you?

Not sure but still unreachable from here.

I just switched to .com and all is fine


MATT

[nito]

Thanks to gary, I am back and shocked with the 950 odd posts done since my absence.