A discussion forum - and more - for users of Digital Single Lens Reflex cameras.
BGLODModerator: Moderators
Forum rules
Please ensure that you have a meaningful location included in your profile. Please refer to the FAQ for details of what "meaningful" is.
It looks like the safest/most reilable/economical way is by moi - oh well. Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Contact Couriers Please and purchase their pre-paid coupons: a book of coupon for metro is around $267.30/ 30 coupons and you may use it for 12 months if not sending a lot of stuff out, btw you can claim it as expenses for your business. Same day delivery and only required one coupons for Sydney Metro. Birddog114
VNAF, My Beloved Country and Airspace
Thanx Birdy - you're a great resource around here!!  Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Geoff,
Thanh was saying that the cost by taxi would be about the same as the cost of a tank of fuel, not that you'd be using that tank of fuel. g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
Geoff, Wake up and have a nice flat white 
A cost of the Taxi Courier to Lidcombe, from Northern Beaches = the cost of full tank of fuel of your car.  Birddog114
VNAF, My Beloved Country and Airspace
Thanx for clarifying Birdy - wake up?? Hmmm....the last time I slept was Wednesday night.
 Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Ahhhh let me guess ... you would have fallen asleep about 7:40 pm, right? g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
Not clarification but a cleared explanation. Birddog114
VNAF, My Beloved Country and Airspace
Hi Guys
Just an update on my D70, phoned Maxwells today and could not tell me when it would be ready. Parts from Nikon have not arrived and they do not know when. Camera taken Maxwells 20th of Feb. Jeff
Jeff,
I would be telling them that that's simply not good enough, and asking to speak with somebodyt very senior. g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
Gary
I have done already done that and got the same answer,also asked them to give me a good trade in on a D200 but they didn't have any available and would not do it. Gary have got any ideas there does not seem that there is much I can do. Jeff
Jeff,
check your PM.  g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
Awwww - show me the PM! I'm just about to take my D70 to maxwell's (maybe tomorrow).
Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Perhaps, they are recruiting the technicians to carry the jobs. Birddog114
VNAF, My Beloved Country and Airspace
Gary and Geoff
Rang Maxwells again and asked for the General Manager I was given the CEO number.He was not available but did ring me back. He once again explained that Nikon were very slow in sending parts and he was also frustrated at the lack of service provided by Nikon,however could not do much about it.Nikon do not seem to be into service but only keen on selling. He did say that he contacted Nikon and they promised the parts will be air freighted and should arrive on Wednesday,I hope. Thanks Gary for your help and will keep you updated. Jeff
Jeff, Sit back and relax. It's the same replies which few of the BGLOD' s victims received in the past months and this morning from Williamtown, NC. The reply perhaps was printed out hundred of copies and placed on each desks at Maxwell's office. Human just look onto it and read loudly or answer to the callers.  Birddog114
VNAF, My Beloved Country and Airspace
PMs just seem to get you into trouble, Geoff.
(All in good time ... ) g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
They do??  Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Just got back from taking my d70 to Maxwell's - return time for repair is 3-4weeks...ergh! Oh well, sit back, watch, and wait....
Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Have you brought her a stem of rose? she's lovely. Birddog114
VNAF, My Beloved Country and Airspace
Well I just got camera back from maxwells,went in on the 20/02.Rang to day and was informed that parts had arrived and would be 5-10 days. I firmly said no and that I would not accept that and I was promised by the CEO that I would be looked after. Picked up camera by 3pm.
Thank you all for your support and helpful advise (Gary).Good luck to all those with the same problem. Jeff
Jeff,
Glad to hear that your camera is back home. It's a shame that you needed to use my techniques - that level of service should be forthcoming without a need to demand it. But now you have a couple of new tools at your disposal, just in case. g.
Gary Stark Nikon, Canon, Bronica .... stuff The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
I rang Maxwell's (Lidcombe NSW) this afternoon and my D70 is showing as 'Work in Progress'. Should be back in Adelaide by the end of the week
fozzie
When people ask what equipment I use - I tell them my eyes.
Hi All,
I've only just noticed this thread and I too suffered this dreaded BGLOD about 12 months ago and waited 3 months for Maxwell’s to repair it. Only to have it return after its 3 month repair ordeal and have the AF not work properly. Refer to this link http://www.dslrusers.com/viewtopic.php?t=5041&highlight= Like everyone else here I required the power Printed Circuit Board (PCB) and light metering FPC Unit to be replaced. I was so frustrated with Maxwell's customer service and would rather never deal with them again. Unbeknownst to myself recently, I went to Adelaide Photographic Wholesalers and purchased a Cokin graduated ND Z-Pro filter kit and I was informed it would take a couple of days to get it in. I ended up waiting over 3 weeks for the item to be sent from Sydney to Adelaide......from Maxwell’s no less, only to have one of the lenses scratched. Fantastic! Awesome service again Maxwell! Well Done! You're ability to upset your customer base continually astounds me. I hate how they have the monopoly of the market here in Australia. All the best getting your D70 back in a timely fashion Fozzie. I hope you have a better time at it than I did. Cheers, Mick.
Certainly not encouraging news there Mick!
Mine went in a week ago about 3 weeks to go from now I reckon. I will keep all informed Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
This is to report that my D70 was dispatched from Maxwell's, Lidcombe on Wednesday and received back in Adelaide pm today. Now back in my hands in good working order
. Total time away from Adelaide 23/02-31/03/2006 = 37 days.fozzie
When people ask what equipment I use - I tell them my eyes.
That's great news Fozzie,
Maxwell seem to have improved their turn around time significantly. I guess they've had the practice with so many D70's going down with the dreaded BGLOD. Maxwell’s ordinary service alone is enough to make me consider selling up and going to the 'Dark Side'! At least that way you deal directly with Canon Australia not a monopolizing company with no interest in customer service or customer satisfaction. Congrats again on a speedy return. Cheers, Mick.
We’ll see how good they are on my SB800 with a broken LCD. I will get it to them next week
Chris
-------------------------------- I started my life with nothing and I’ve still got most of it left
Chris,
All the very best of luck for a speedy return. fozzie
When people ask what equipment I use - I tell them my eyes.
I got my D70 back today in good order and more importantly, working.
Steve.
|D700| D2H | F5 | 70-200VR | 85 1.4 | 50 1.4 | 28-70 | 10.5 | 12-24 | SB800 | Website-> http://www.stevekilburn.com Leeds United for promotion in 2014 - Hurrah!!!
<expletives>
Well.. we can add my name to this dreaded list. I'm currently up in Brisbane for a funeral. My mom has asked me to take photo's of the event on Monday. guess what.. BGLOD.. I won't be able to get to maxwells in Sydney now for a few weeks. Are they still fixing it under warranty? Also what's there current turnaround? And to think I was one of those people that thought.. it will never happen to me. Not happy Jan. <more expletives> http://www.gleff.com
_________________ D70, 18-70 kit , 80-400VR, 24-120VR, Sigma 10-20, SB800, Benro A328, KB-2 Ballhead
gleff,
Sorry to hear your misfortune. Join the band wagon
Look around Brisbane's members, they may help you out with a loan D70 while you're up there. Birddog114
VNAF, My Beloved Country and Airspace
I was thinking about that, and to be honest, I wasn't looking forward to carting around a big camera anyway, so i'll just make do with a P&S for it. It's only for my family. Just not looking forward to being without my beloved D70 for who knows how long.. and here's hoping they cover it under warranty even though the camera is way past it's warranty period. http://www.gleff.com
_________________ D70, 18-70 kit , 80-400VR, 24-120VR, Sigma 10-20, SB800, Benro A328, KB-2 Ballhead
BGLOD is covered anyway, regardless of warranty or non warranty,
just bring it into Maxwell and say loudly: BGLOD And they understand what happened to your D70, no question ask. Don't forget to bring along with you a stem of rose Birddog114
VNAF, My Beloved Country and Airspace
Good to hear.. Now I just have to work out when I can get there. I'm not doing shift work at the moment 
I think there must be some subroutine in the firmware of the camera that goes something like this. if cust.situation = important then camera.situation = BGLOD else camera.situation = workingfine endif http://www.gleff.com
_________________ D70, 18-70 kit , 80-400VR, 24-120VR, Sigma 10-20, SB800, Benro A328, KB-2 Ballhead
My D70 died last Sunday. Took it in personally to Maxwells on Tuesday at 9am - they quoted about 4 weeks (the guy on the phone on Monday quoted 15-20 working days). And it's covered by warranty.
When I told them I need the camera by May 12 for a photographic/photoshop weekend, they noted it on the job sheet and said they may be able to push it through a bit. We shall see. Frank My photo gallery: http://www.frankalvaro.net
>>>> Nikon D300...Nikon 18-200 VR...Sigma 10-20...Tamron 90mm macro <<<< "I've got an idea--an idea so smart that my head would explode if I even began to know what I'm talking about. " Peter Griffin
My D70 went in on the 24th of March. 15 working days ago (excluding public holidays)...when I rang last week, they said call up after Easter, which I did today. They tell me it will be another week. When I asked why, they said that Nikon send them between 70-90 of the parts they need to fix this once a month, and they are currently getting 70-90 cameras PER FORTNIGHT. He also said that the BGLOD d70 issue is getting priority over paying customer repairs..
The wait continues Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
As said before, you should send it in with abox of chocolate or bring a stem of rose with you, then it'll be faster Birddog114
VNAF, My Beloved Country and Airspace
I was quoted 3 to 4 weeks on the SB800 just prior to Easter. I can wait I have the R1C1 to play with anyway.
Chris
-------------------------------- I started my life with nothing and I’ve still got most of it left
14/3? Take your seat and ask them around the end of this month. Birddog114
VNAF, My Beloved Country and Airspace
I think i'll be suffering major withdrawal symptoms if I have to wait that long. Incidently, does your status look similar to mine? Job No.: xxxxxx Name: Geoffrey Leff Arrived: 11 Apr 2006 Status: INSPECTION REQD Finished: Details: Green flashing light Equipment: d70 afdx18-70 http://www.gleff.com
_________________ D70, 18-70 kit , 80-400VR, 24-120VR, Sigma 10-20, SB800, Benro A328, KB-2 Ballhead
Hmmm...I know this is a warranty issue, but checked on the maxwell site today to find this..anyone got a clue? Of course I checked after business hours...doh!
Job No.: XXXXXX Name: Geoff Yates Arrived: 24 Mar 2006 Status: COSTING REQUIRD Finished: 19 Apr 2006 Details: Green flashing light Equipment: d70 Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
They always appeared like that, even on their SMS. Go back to bed and sleep well Birddog114
VNAF, My Beloved Country and Airspace
Yipeeee...Lidcombe here I come (tomorrow)....
Geoff
Special Moments Photography Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
Great Geoff - when you collect it and they give you the D70 just tell them that they have made a mistake and you want your D2X
 Chris
-------------------------------- I started my life with nothing and I’ve still got most of it left
|
