Buying from HK Supplies

Newer members often state that they think their question is too basic, or stupid, or whatever, to be posted. Nothing could be further further from the truth in any section at DSLRUsers.com, but especially here. Don't feel intimidated. The only stupid question is the one that remains unasked. We were all beginners at one stage, and even the most experienced amongst us will admit to learning new stuff on a daily basis. Ask away! Please also refer to the forum rules and the portal page

Moderators: Greg B, Nnnnsic, Geoff, Glen, gstark, Moderators

Forum rules
Please ensure that you have a meaningful location included in your profile. Please refer to the FAQ for details of what "meaningful" is. Please also check the portal page for more information on this.

Buying from HK Supplies

Postby devilla101 on Mon Jan 08, 2007 1:53 pm

Hey guys

I am very new to DSLR photography

Anyway I was planning to purchase the Nikon D80 with the 18-200 lens from HK Supplies.

I know this person is very reputable based on peoples opinion but I am concerned about Warranty issues. If the camera should fail can I just take it to an authorised repairer or will I need to send it back to HK Supplies?

Thanks
User avatar
devilla101
Senior Member
 
Posts: 604
Joined: Mon Jan 08, 2007 1:48 pm
Location: Rockdale, Sydney, Australia

Postby Geoff on Mon Jan 08, 2007 1:59 pm

Hi Devil,
We have a very long and successful history with Poon, the supplier from HK supplies. I have ordered stuff through him both through this website (as a senior member with more than 50 meaningful posts) and through ebay. I know that if a problem ever arose with my gear purchased through him, there wouldn't be a concern at all in returning it to his base for repair etc. Hope this helps.

If you purchase through HK supplies, it WILL have to be sent back to HK.
Geoff
Special Moments Photography
Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
User avatar
Geoff
Moderator
 
Posts: 7791
Joined: Sat Aug 07, 2004 12:08 am
Location: Freshwater - Northern Beaches, Sydney.

Postby devilla101 on Mon Jan 08, 2007 2:07 pm

Hey Geoff

Thanks for the quick reply, I don't suppose you know how much extra I have to pay for customs/gst since the camera+lens is $2000.

Thanks
User avatar
devilla101
Senior Member
 
Posts: 604
Joined: Mon Jan 08, 2007 1:48 pm
Location: Rockdale, Sydney, Australia

Postby Geoff on Mon Jan 08, 2007 2:10 pm

devilla101 wrote:Hey Geoff

Thanks for the quick reply, I don't suppose you know how much extra I have to pay for customs/gst since the camera+lens is $2000.

Thanks


I would allow for 10%.
Geoff
Special Moments Photography
Nikon D700, 50mm 1.4, 85mm 1.4, 70-200 2.8VR, SB800 & some simple studio stuff.
User avatar
Geoff
Moderator
 
Posts: 7791
Joined: Sat Aug 07, 2004 12:08 am
Location: Freshwater - Northern Beaches, Sydney.

Postby gstark on Mon Jan 08, 2007 2:21 pm

As Geoff suggests, it would be prudent to factor an extra 10% into your calculations for GST etc.

That said, I cannot recall the last time that anyone was asked to pay extra, but that should not be taken as anything other than hearsay: each case will be treeated on its merits by Customs, and that is something that is beyond the control of any of the parties to the transaction.

A minor piece of housekeeping, please: could you please adjust your location (as stated in your profile) to something that more closely describes where you are located? "Sydney, Australia" is not really a satisfactgory description: your suburb would be a great place to start.
g.
Gary Stark
Nikon, Canon, Bronica .... stuff
The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
User avatar
gstark
Site Admin
 
Posts: 22918
Joined: Thu Aug 05, 2004 11:41 pm
Location: Bondi, NSW

Postby MHD on Mon Jan 08, 2007 2:45 pm

Poon has quite a bunch of my hard earned mula... but I have more camera gear than I could have ever hoped to buy domestically!

And as one of the many here on this forum who have met him personally over a glass or two I do not hesitate to recomend him!
New page
http://www.potofgrass.com
Portfolio...
http://images.potofgrass.com
Comments and money always welcome
User avatar
MHD
Moderator
 
Posts: 5829
Joined: Sat Sep 11, 2004 8:51 pm
Location: Chicago Burbs

Postby gunn parker on Mon Jan 08, 2007 4:58 pm

HI
If in the event that a camera had to be sent back to HK for repair, would anyone have any idea of the freight charges?

Thanks
Fuji Finepix s9500>>>D70s 18-70 lens
gunn parker
Member
 
Posts: 134
Joined: Mon Jan 09, 2006 4:53 pm
Location: Willetton, Perth, Western Australia

Postby gstark on Mon Jan 08, 2007 5:12 pm

That would depend on the item, how you've packed it, with whom you're sending it and how.

But you might want to consider the purcahse of an aftermarket extended warranty that could cover the cost of local repairs.
g.
Gary Stark
Nikon, Canon, Bronica .... stuff
The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
User avatar
gstark
Site Admin
 
Posts: 22918
Joined: Thu Aug 05, 2004 11:41 pm
Location: Bondi, NSW

Postby gunn parker on Mon Jan 08, 2007 5:24 pm

gstark wrote:But you might want to consider the purcahse of an aftermarket extended warranty that could cover the cost of local repairs.


Hi
Where would you look for one of those?
Thanks
Fuji Finepix s9500>>>D70s 18-70 lens
gunn parker
Member
 
Posts: 134
Joined: Mon Jan 09, 2006 4:53 pm
Location: Willetton, Perth, Western Australia

Re: Buying from HK Supplies

Postby joey on Tue Jan 09, 2007 2:36 am

devilla101 wrote:Hey guys

I am very new to DSLR photography

Anyway I was planning to purchase the Nikon D80 with the 18-200 lens from HK Supplies.

I know this person is very reputable based on peoples opinion but I am concerned about Warranty issues. If the camera should fail can I just take it to an authorised repairer or will I need to send it back to HK Supplies?

Thanks


Hi,

I have purchased a lens from HK Supplies once on eBay before I opened my account on this forum.
HK Supplies is a popular supplier among members of this forum and it has great response from many customers on eBay too.

What I can suggest about local warranties is that you can obtain them from Mack. Warranty from Mack will cover your equipment locally. I have not bought this warranty myself, not yet; I am considering buying it for my recently acquired SB-800 and the lens which I am planning to buy shortly.
1 year, 3 years and 7 years warranties are available from this company which can be purchased within a month after you’re purchased your equipment. Also, 1 year warranty is offered for used equipment.
To me, it sounds too good to be true. PS: I'd like to hear some feedback from Mack customers who bought Mack's warranty and had to claim it in Australia.


Thanks!
joey
Member
 
Posts: 266
Joined: Sat Oct 14, 2006 7:48 pm
Location: Prospect, Adelaide

Postby gstark on Tue Jan 09, 2007 7:17 am

gunn parker wrote:
gstark wrote:But you might want to consider the purcahse of an aftermarket extended warranty that could cover the cost of local repairs.


Hi
Where would you look for one of those?
Thanks


Andrew,

Google Mack warranties ...
g.
Gary Stark
Nikon, Canon, Bronica .... stuff
The people who want English to be the official language of the United States are uncomfortable with their leaders being fluent in it - US Pres. Bartlet
User avatar
gstark
Site Admin
 
Posts: 22918
Joined: Thu Aug 05, 2004 11:41 pm
Location: Bondi, NSW

Postby Matt. K on Tue Jan 09, 2007 2:32 pm

I believe Mack warranties don"t start until the maufactureres warrenty runs out. Just watch that clause. (I may be wrong with this).............Nah! Never! :chook:
Regards

Matt. K
User avatar
Matt. K
Former Outstanding Member Of The Year and KM
 
Posts: 9981
Joined: Mon Sep 06, 2004 7:12 pm
Location: North Nowra


Return to Absolute Beginners Questions