well thankyou auspost for losing my rego package!

[redline]

seem that for some reason a rego package addressed to me was signed off last week by somebody eles and collected. a rather expense electrical item i might say.

i pretty sure auspost don't sign goods off to anyone without id.
should i go postal at auspost?

[fozzie]

redline,

I would go ballistic at AustPost for not following ID protocol. Also demand compensation as well.

[BBJ]

Thai i have a lot of trouble with Aussylost, I sent a dvd player back the girl packed it for me told me what to sighn said nothing about insurance and last time it was seen. I fought AussyLost and storked them to fix the right told them the girl should loose her job as she new what it was packed etc.. They sent me a cheque for $100 not good enough i wanted full compenstation. After letters phonecalls to Ombudsmen Aussylost came up with the rest of the money and $100 more out of them but yeh i was in there face. Go for it mate get right up them.
Cheers
John

[Aussie Dave]

hhmmmm.....doesn't sound good !

I'm no postal expert but I'm pretty sure that a 2nd party can sign and accept a registered post package. However, Aus Post should be able to give you the name of who signed for it and where it was signed for. This may or may not help you.

In the end, I'm sure they won't accept liability and there will be some legal way around the situation - to their benefit.

But certainly approach them and find out all you can.....

[birddog114]

we won't never win with them!!!!!

[sirhc55]

If someone else has signed for it surely that is fraud and as such could be a police action

[gstark]

Ask them to explain.

In great detail.

And they need to explain NOW!

And check your PM ....

[Aussie Dave]

If someone else has signed for it surely that is fraud and as such could be a police action

True....though I guess it depends on who signed for it ?!? Was the package sent to your home address, a P.O Box or a work address ?? If it was sent to your home address and no-one was home, they should leave a note for you to come and collect from your local Post Office....unless a family member was home and signed for it ?!? Without knowing the full story, it's hard to judge....but it does sound a little suspicious.

I'd find out who signed for it first, then go from there. If the name is not known to you, then you may run into problems.

Good luck....

[kipper]

Afaik, but I'm no expert if it was registered and required a signature/id then you should be fine. Insurance afaik was only required to cover damages etc that occured in transit, not Ausposts incompetence for incorrectly handing it over to the wrong owner of the said item.

Or am I wrong in assuming this? I mean what is the point of having registered post, you might aswell use the vanilla method of sending items.

[Mal]

Well this has got me thinking
I pick up registered post from our post office box at least once a week. I have never been asked for ID. I always sign the book, but there is no way you could read my name. I suppose the fact that I have actually recived the card saying we have registerd post to collect is enough for them!!!
Interested to hear where this one ends up.

[birddog114]

Normally when you collect mail from the PO Box, they do not require to see your ID cos they know who got the key of the box, and if you collected few times before, they may know your face same as the owner of the box.
If you collect mail at the counter, they require your ID prior to hand the registered mail out to you.

[Mal]

Normally when you collect mail from the PO Box, they do not require to see your ID cos they know who got the key of the box, and if you collected few times before, they may know your face same as the owner of the box.
If you collect mail at the counter, they require your ID prior to hand the registered mail out to you.

They are really slack up our way Birddog. Yes I get the notice from the box but they never ask for ID when I go to the counter.... Maybe I have a trustworthy face or maybe they know what I am picking up